About Us
Frequently Ask Questions
Find answers to common questions about eye care, products, and services.
Common FAQs
How do I schedule an eye exam at your boutique?
You can schedule an eye exam by calling our boutique directly or booking online through our website. We recommend booking in advance to ensure a time that suits your schedule.
What safety measures are in place at your boutique regarding COVID-19?
We prioritize your health and safety. We regularly sanitize all surfaces, follow social distancing guidelines, and our staff wears masks. We also request our customers to wear masks and use hand sanitizer upon entering.
Do you offer pediatric eye care services?
Yes, we provide eye care services for children of all ages. It’s important to have regular eye checks for children to ensure healthy vision development.
Can I get my current eyeglasses adjusted or repaired at your store?
Absolutely! We offer adjustments and minor repairs for eyeglasses, regardless of where they were purchased.
What brands of eyewear do you carry?
Children ages 19 and below are covered annually. Seniors aged 65+ are covered by OHIP every 18 months unless they have a pre-existing medical condition such as diabetes, glaucoma, or cataracts which means they have annual coverage
Is my eye exam covered by OHIP?
Children ages 19 and below are covered annually. Seniors aged 65+ are covered by OHIP every 18 months unless they have a pre-existing medical condition such as diabetes, glaucoma, or cataracts which means they have annual coverage
Eyeglasses FAQs
How do I choose the right frame for my face shape?
Our experienced staff can help you choose frames that complement your face shape, style, and lifestyle needs. We consider factors like face shape, skin tone, and personal style.
How should I care for my eyeglasses?
Clean your glasses regularly with a microfiber cloth and a lens cleaner. Avoid using paper towels or clothing, which can scratch the lenses. Store them in a protective case when not in use.
What lens options do you offer?
We offer a variety of lens options including single vision, bifocals, progressives, and lenses with special coatings like anti-reflective, scratch-resistant, and UV protection.
Contact Lens FAQs
How do I know if contact lenses are right for me?
We can determine if you’re a good candidate for contact lenses during an eye exam. Factors like your lifestyle, eye health, and personal preference will be considered.
How do I care for my contact lenses?
Always wash your hands before handling contact lenses. Use only the recommended solution for cleaning and storing them. Replace your contact lens case every three months.
Can I sleep in my contact lenses?
Most contact lenses should not be worn while sleeping unless they are specifically designed for overnight wear. It’s important to follow the wear and care instructions to avoid eye infections.
Insurance FAQs
Do you accept vision insurance?
Yes, we accept most major vision insurance plans. Please bring your insurance information with you, and we can assist in determining your coverage.
Can you direct bill my insurance company?
Yes, we offer direct billing for most insurance companies. Please provide us with your insurance details, and we’ll handle the billing process.
What if I don't have vision insurance?
We offer competitive pricing and various payment options for those without vision insurance. We also have promotional offers and discounts available periodically.
Feel free to ask if you need more specific information or have other questions!
Treat Your Eyes
Schedule a consultation for eyewear or contact lenses and experience personalized service.
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Our Hours
Store Hours
To see opticians, pickups, etc.
Doctors Hours
To see optometrist, eye/contacts exams
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Address
2244 Queen St. E, Toronto, ON, M4E 1G2